Refund policy

Returns and exchanges

We want you and your loud little human to be happy with every order. Please check your order when it arrives.

Changed your mind (14 days)

You can return an item for a refund, or exchange it for another product or another size, within 14 days of receiving it. The item must be unworn, unwashed and in its original condition with tags and packaging.

Defective or wrong item (30 days)

If an item has a defect or is different from what you ordered, you can return or exchange it within 30 days of receiving it and get a full refund.

Return delivery cost

If you return or exchange an item because you changed your mind, you pay the return delivery fee. If the item is defective or wrong, we cover the delivery cost.

Items we cannot take back

For hygiene reasons, underwear cannot be returned or exchanged once its packaging has been opened, unless it is defective.

How to return or exchange

Email us at support@loudlittlehumans.com with your order number. We will arrange it with you.

Refunds

Once we receive and check the item, we refund you within 14 days by mobile wallet, InstaPay or bank transfer, whichever you prefer.

This policy follows Egyptian Consumer Protection Law No. 181 of 2018 and does not limit your rights under it.